Business Services
IT Support & Maintenance
MAD Computer Solutions provide competitively priced IT support services for small to medium sized businesses. We provide both onsite and remote services, proactively managing your network and computer systems, allowing you to concentrate on your business. Our IT support and maintenance contract will provide you with:-
- PC, Server and network support.
- Proactive monitoring of your server and systems.
- Backup and disaster recovery planning.
- Day to day IT support.
- Advice for installation and upgrades.
- Regular reports.
To find out how our IT support contract can help you Contact us on 0845 2722373.
PC & Hardware Audit
Worried about FAST & FACT; or do you just need to know what hardware & software that you own? We can audit all your IT hardware and software. No job too big or small. FAST approved.
PC Upgrades
If you are thinking of having your PC’s upgraded we can help. We offer a good deal on computer & laptop upgrades. We’ll carry out a FREE upgrade check, and let you know what can be done. We can offer you advice on the most cost effective way to upgrade.
Consultancy
Looking to install a new server, network or telephone system? We can help with installations from a single PC or laptop, to a complete refresh of your IT infrastructure. We are able to provide a resource to assist with the planning, project management and installation of new hardware and systems. Call our advisor on 0845 2722373. We can provide:
- PC & laptop installations.
- Standard computer images for all your computers.
- Networked printing solutions
- Project management (Prince2)
- Network & server installations
- Ongoing IT Support
Network Installation
Why not let us install your wireless network and securely share your Broadband connection, also you can safely share printers and files all without any wires. We can also advise and supply any network equipment required.
Server Installation
Why not let us supply and install your server requirements. Our Microsoft certified engineer can advise on the best solution for your business; centrally store important company data, ensuring that it is safe and secure. Share your printers to help reduce costs. To ensure ongoing reliability we are also able to provide you with ongoing IT support.
Prices
| AD Hoc IT Support | ||
|---|---|---|
| On Site Support | Remote Support | Daily Rate |
| 48 Hour Callout On Site support. MCSE qualified engineer Wireless Installations, Network and server maintenance. PC Support. Printer and application troubleshooting. |
Remote support service. No onsite visit required. No software installation. PC or Server. |
8 Hours of Onsite Professional IT Support. Ideal for larger IT Projects involving multiple computers, and outstanding IT issues. Wireless Installations, Network and server maintenance. |
| * Discount rates available for longer term requirements. (1 day+) | ||
| Pre Pay Support plans** | ||
|---|---|---|
| Annual | Quarterly*** | Monthly*** |
| 3 Hours Remote Support 1 Hour On site Support Single Computer only 48 Hour Callout |
3 Hours Remote Support per quarter 1 Hour On site Support per quarter Up to 5 Computers 48 Hour Callout |
3 Hours Remote Support per month. 1 Hour On site Support per month. 5+ Computers. 24 Hour Callout. On site support may be carried over to next month. |
| ** Extra hours subject to AD Hoc Pricing *** Subject to a 12 month contract |
||
| AD Hoc IT Support | ||
|---|---|---|
| PC Health Check | Project Management | IT Plan |
| Virus and Adware/Spyware Removal. System file cleanup. Improve PC performance. Hard Drive check and defragmentation. System Diagnosis. Advice on computer security and maintenance. |
Project Management Support. Qualified Prince 2 Practitioner. IT Projects large or small. |
Planning for IT growth. Disaster Recovery. Data Protection Act. Image Management. WEEE. IT Policies. FAST. |
| * Discount rates available for longer term requirements. (1 day+) | ||
Call us now for information on our Flexible IT Support Plan. Telephone 0845 2722373
The above prices do not include VAT @ 20%