We have recently heard that the supplier of the BT PC Backup service have gone into administration, affecting 3 of BT’s online backup services, which include BT PC Backup, BT Business Protect and PC Business Protect Multi. BT have emailed all their PC Backup customers explaining what actions are needed to protect their data.
The PC Backup services are currently running normally, and customers are being informed to retrieve their data as soon as possible. Full information may be found on their website http://business.bt.com/it-support-and-security/pc-backup/
What you need to do if you use the following backup services:
All customers are advised to backup their data to an external hard disk, USB drive or move to another online data backup service. Feel free to check our Data Backup Services web page, or telephone 0843 2893818 to speak to one of the team.